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Shipping policy
Last updated: 28/11/2025
Thank you for shopping with Royal Radiance.
We aim to deliver your order safely and on time.
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1. Shipping Time
All orders are processed within 1–2 business days.
Once shipped, delivery usually takes:
4–7 business days for major cities
5–10 business days for other locations
(Delivery times may vary depending on courier and pincode.)
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2. Shipping Charges
We offer free shipping across India for all prepaid orders.
For Cash on Delivery additional charges may apply.
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3. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS / Email / WhatsApp.
You can track your order status anytime through the tracking link.
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4. Delivery Attempts
Our courier partner will make up to 2–3 delivery attempts.
If the order is not delivered due to customer unavailability or incorrect address,
re-shipping charges may apply.
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5. Incorrect Address
Please ensure your address and contact details are entered correctly.
Royal Radiance will not be responsible for delays caused by:
Incorrect or incomplete address
Customer not available to receive the order
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6. Damaged Package at Delivery
If you receive a damaged or tampered package:
Do not accept the order
Take photos/video immediately
Inform us within 24 hours at:
Email: support@royalradiance.co.in
Phone/WhatsApp: +91 9424911144
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7. International Shipping
Currently, we only ship within India.
